Our Vision
Channel IT Ltd is a leading supplier of IT hardware and software in the Indian Ocean. We offer a diverse range of IT hardware equipment from world-renowned brands. The company is an authorized and exclusive distributor for many leading vendors and thus, it allows us to provide our clients with the latest technology available. Our aim is to be a one stop shop and the first supplier that comes to mind when referring to the best IT brands, products, service and support sought by any customer irrespective of their working sector. Therefore, our Company endeavours to build and promote a strong client relationship, brand loyalty, tailored advise and an equal to none after-sale service. Our objective is to keep growing both our company and our market by providing high quality products and services to all our customers.
Our main focus is to enable our customers to grow their businesses by providing them the best equipment in terms of reliability, security and durability. Our Marketing Specialists and Business Development Managers will provide expert advice on which equipment will best suit your requirements.
Our Mission
Our mission can be resumed in one sentence: “To help all businesses in Mauritius and SADC prosper by providing them with the latest and most reliable IT equipment and service to work efficiently and effortlessly”. We specifically choose to represent brands which are known worldwide for their reliability, durability and efficiency to equip our customers with only high-quality equipment. Channel IT delivers products and services to businesses across all sectors of the Mauritian economy. We nurture long-term relationships with our clients by providing them quality services, quick-responsive interventions and commitment to proactively deliver and exceed their expectations.
Technical Support
Channel IT provides exceptional support for both home and corporate IT products. Our team’s exceptional technical skills and knowledge enables us to provide the best after-sales services to all our clients. Our Technical services include warranty services, physical installation of servers, phone consultation, on-site and remote intervention and deployment as well as repairs and replacement of parts of all of our brands of hardware. We ensure regular training of our technical staffs so that they are able to deliver exceptional service to our clients as well as quick and effective repair and intervention time.
We are an authorized repair centre for the following brands:
- Lenovo
- OKI
- Rapoo
Our brands
Lenovo Business Laptops
Our laptop portfolio is designed to encourage SMB customers to shift away from consumer-oriented devices to corporate high performance yet affordable laptops. The ThinkBook and ThinkPad models are the best choice of laptop lines for every business irrespective of their size or field of expertise. These powerful devices provide the support, efficiency and flexibility to businesses to perform successfully.
Lenovo Awards
Since 2008, Channel IT has always shown its strong commitment as a Lenovo Business Partner. In recognition for its outstanding performance and contributions to the Lenovo’s Partner Community over the past years, the Company has been awarded the following:
Lenovo Platinum
PC Partner
2019/2020
Lenovo Best Commercial
SADC Partner FY
2018/2019
Lenovo Best Commercial
SADC Partner FY
2018/2019
Lenovo Premium Gold
Business Partner
2017/2018
Lenovo Gold Authorised
Warranty Service Provider FY
2015/2016
Lenovo Gold Business
Partner Award FY
2015/2016
Some of our Customers
Channel IT is honored to serve some of the finest companies in Mauritius in their facility needs. Among our tenants you will find recognizable world-wide firms as well as reputable local companies. Here are just a few: